DSP has recently expanded into Oceanside and this regional office will manage all southern California operations.  This consistent geographic growth, along with increased warehouse space and over fifty agents in the field, strategically places DSP as a leader in California.  While working closely with their ETC and CGM, DSP has refined their order process and inventory controls.

This has resulted in greater efficiency and more than 10,000 activations each month in California.

Out of these federal and state changes, DSP has become the most effective, legally compliant, and forward-thinking distributor in Oklahoma.  Their commitment to 100 percent accuracy, a continual training program, and their ability to effectively use different enrollment systems has propelled them to the best in the business.

 

 

Success after NLAD launch in February, 2014

 

Everyone in the wireless Lifeline industry immediately felt the impact of NLAD.  This system provided its own technical and compliance challenges.  To continue DSP’s path of success, their dedicated Emergency Response Team effectively and quickly identified system problems.  These were communicated each day to CGM and their ETC to quickly resolve issues.

 

Through open and transparent communication, detailed reporting of all issues, and with all parties working together, enrollments increased in a short amount of time.

RESULTS

Across The Country